Privacy Policy
Your privacy matters to us. This policy explains how UrbanCube Mart collects, uses and protects your personal information.
1 Information We Collect
When you visit www.urbancubemart.com, we may collect the following information:
Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information processed securely through third-party providers
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and time spent on the website
- Referring website or search engine
2 How We Use Your Information
We use the collected information to:
- Process and fulfil your orders
- Send order confirmations and delivery updates
- Provide customer support
- Personalise your shopping experience
- Improve our website, products and services
- Send promotional messages where permitted
3 Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service providers, such as payment processors and delivery partners.
- Analytics tools, used to understand website usage and improve performance.
- Legal authorities, where required by law or to protect our rights.
4 Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences and cart items
- Understand how users interact with our website
- Improve website performance and shopping experience
- Support marketing and analytics where applicable
You can manage or disable cookies through your browser settings.
5 Data Security
We take reasonable steps to protect your information, including:
- Secure Socket Layer encryption
- Access controls
- Secure third-party payment gateways
- Reasonable administrative and technical safeguards
However, no method of transmission over the Internet is 100% secure.
6 Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Opt out of marketing communications
- Request data portability
To make a request, contact us at support@urbancubemart.com.
7 Third-Party Links
Our website may contain links to third-party websites. UrbanCube Mart is not responsible for the privacy practices, content or policies of those websites.
8 Children’s Privacy
UrbanCube Mart does not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
9 Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10 Contact Us
For questions or concerns about this Privacy Policy or your personal data, please contact UrbanCube Mart Customer Support.
UrbanCube Mart Customer Support
Need help with privacy, data requests, orders or account support? Contact us below.